搜索资源列表
CallCenterOCX
- 本控件基于ＧＳＭ Modem工作，不需要使用电话语音卡设备。不但具备普通电话语音卡功能，还具备手机短信收发功能。 语音与短信的有机结合，既保留了传统语音呼叫中心系统简单、易用、信息容量不限的特点，又具备了准确、快捷、费用节省的特点，更能满足手机用户的喜好，也可为听力有困难的人士提供方便。同时还具备移动性强的特点。 -controls based on the GSM Modem work and do not need to use the telephone voice card eq
acdx
- 一种交换机的电话排队程序,是利用VISUAL C++编写的,对开发呼叫中心以及IP电话很有帮助的.-a telephone switches queuing process is the use of Visual C preparation, development of call center and IP telephony helpful.
simServer
- 仿真讯鸟的坐席服务器的软件。在没有CTI的工作环境下，也可以适合作呼叫中心坐席软电话开发-simulation appear birds dine server software. CTI in the absence of the working environment, they can be suitable for call center soft phone development Seat
AgentCtrl.rar
- 用于呼叫中心坐席端的控件完整原码,已商用于多个中小型呼叫中心.,Seat for the call center client complete control of the original code, has been business for a number of small and medium-sized call centers.
CTI_vc.rar
- 某地税电话报税系统中呼叫中心板卡开发包的jni封装，基于东进D320板卡封装，封装以后，可以在j2ee环境下进行调用，可以很好的和应用服务器如websphere、weblogic等整合，实现企业级应用,Government rent telefiling a call center system board package jni development package, based on the east D320 board package after package, you can ca
91331985acdx
- 关于东晋的呼叫中心软件 -call center about dongjin call center about dongjin
gdtel_callcenter
- 广东电信主动营销平台方案及呼叫中心建设，是符合外呼人员使用习惯,能提高企业运营效率的外呼系统。-Guangdong Telecom marketing platform for the initiative and call center building program
masking
- contains INFORMATION ABOUT MASKING SYSTEM IN CALL CENTER , IN ORDER TO PROVIDE QUIETNESS TO call CENTER ROOM
Call
- 呼叫从voip 电话至呼叫中心 呼叫从pstn至呼叫中心 -Call from a VoIP phone to the call center Call from a PSTN phone to the call center
CRMCallCentreManagement
- CRM Call Centre Management Typically a call center is a place that encourages customers to make calls in order to facilitate their easy usage of the product/service offered by the organization. All calls from customers regarding their queries
uAgentBar
- 软电话调用实现呼叫中心功能.呼入呼出接听挂机复位咨询-Soft-phone calls to achieve call center functions. Inbound and outbound calls hang Reset Advisory
3UCS VoIP ocx安装程序及二次开发C++源码
- 3UCS VoIP ocx安装程序及二次开发C++源码，主要用作呼叫中心业务软件开发，提供了VoIP软电话功能、呼叫中心业务方法如监听、插话、录音等等 -3UCS VoIP ocx installation procedures and the secondary development of C++ source code, mainly for software development, call center operations, providing a VoIP soft-pho
SERVER
- IVR程序，实现了呼叫中心的IVR功能，自动播放语音转坐席-IVR procedures to achieve the call center IVR, auto play voice switch seats
Call-Center-DSS-v1.61
- its a call management Descion Support system in VB
newccs
- 呼叫中心服务器,实现呼叫中心的主要功能,包括CDM，RSM，IRM等模块-Call Center Server CDM RSM IRM
Seminar_presentation
- Data from a Telephone Call Center
freeiris2-2.8.413-stable.tar
- 开源的“呼叫中心”软件，支持很多功能。基本的呼叫、注册、录音都有。-Open source " call center" software to support many functions. Basic call, registration, recording both.
CallCentre
- project on call center
Erlang_C
- 呼叫中心主要利用这个公式来计算满足服务水平目标所需要的人员数量以及中继线数量即通常所说的根据每小时电话量要求20秒达到80 的接通率需要多少人？ -Call center is calculated using this formula to meet service level targets and the number of personnel required number of trunks known as call volume requirements under 20 seco
Voice-call-center-source
- 易语言语音呼叫中心源码例程程序结合易语言扩展界面支持库，调用API函数实现了内线摘挂机，外线来电显示，多通道的状态管理。 必须安装官方的DBDK开发包，否则没有DLL可调用。-Easy language routines source voice call center program extended interface with easy language support library, call the API function of the realization of the ins